At Cardea Sydney, we strive to create an exceptional experience for all attendees. Please note the following policy regarding ticket purchases for our shows and events:
1. Ticket Sales
Once a ticket is purchased, it is non-refundable. We do not offer refunds for any reason, including but not limited to changes in personal circumstances,
2. Ticket Exchanges
Unfortunately, we do not offer ticket exchanges or transfers for our shows or events. Please ensure the date and time of the event are suitable before purchasing your ticket.
3. Event Cancellations or Postponements
In the rare event that a show or event is canceled or postponed by Cardea Sydney, ticket holders will be notified via the contact details provided at the time of purchase. If an event is canceled and not rescheduled, a refund will be offered in accordance with the terms outlined at that time. If the event is postponed, tickets will automatically be valid for the rescheduled date or will be eligible for a refund.
4. Event Changes
Cardea Sydney reserves the right to make changes to the lineup, program, or venue for any event. In the event of such changes, tickets will remain valid, and no refunds will be provided.
5. Contact Us
If you have any questions or concerns regarding your ticket purchase, please reach out to our customer service team at info@cardeasydney.com.au.
NOTE: Intoxicated individuals will be asked to leave the venue. We reserve the right to refuse service and remove anyone whose behavior compromises the safety and comfort of others. Please drink responsibly